FAQ
How do I purchase an item?
To purchase an item on www.arcdeals.com, first click on the image or title of that product. Then on the following page, the product detail page, click the "Add to Cart" button to place the item in your shopping cart. Once you are done shopping and you are ready to complete your purchases, simply click the "Checkout" link at the bottom of the page.
Who am I buying from?
Asset Recovery and Conversion (ARC) is a woman owned and operated company that assists companies in reclaiming needed warehouse space by remarketing surplus property, unclaimed freight, and wholesale products quickly and conveniently, turning a non-performing asset into immediate working capital.
Asset Recovery and Conversion is an industry leader in providing discount items such as computers, laptops, related components, test equipment, medical equipment, telephone systems, printers and other accessories direct to the public. Dealing primarily in name brand items such as: Dell, Compaq, HP, Ando, Cisco and Agilent, you will find only the highest quality equipment on our site all sold at significant savings.
Asset Recovery and Conversion is an industry leader in providing discount items such as computers, laptops, related components, test equipment, medical equipment, telephone systems, printers and other accessories direct to the public. Dealing primarily in name brand items such as: Dell, Compaq, HP, Ando, Cisco and Agilent, you will find only the highest quality equipment on our site all sold at significant savings.
What is your Shipping Policy?
Asset Recovery and Conversion takes great pride in our fast delivery. Our team of fulfillment experts uses great care in packaging and shipping your item typically within 1-2 business days. We utilize UPS Ground for most shipments and are able to track your item(s).
Do you ship internationally?
Yes
What is your Return Policy?
Asset Recovery and Conversion prides itself in quality products. ARC will power up each item and do as much testing as we are capable of. Each unit is given a complete visual inspection to ensure good cosmetic condition. This ensures your complete satisfaction upon delivery. Please see our Terms and Conditions for more detailed information on our return policy. All items are sold with a 21 day DOA warranty unless otherwise noted (shipping charges are non-refundable).
What Customer Service help do you offer?
In the event that there is a problem with the shipment, simply send an email to
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with your item number, contact information, and a description of the problem. You will be contacted back by one of our capable Customer Service representatives. Our goal is to have repeat customers and the only way to do that is to satisfy the customer however we can.
